Job Description 
Services Engineer-00072247  
Description

As Services Engineer , you will investigate, deliver restorations and produce solutions to
customer service requests. You will investigate complex technical problems, trouble shoot
systems that are in operation and if requested,participate in the remedy of systems in case
of critical situations. You will travel domestic/internationally and work in different cultural environments.
  
Qualifications

- A Bachelor of Science in IT, telecom or equivalent, plus at least 1 years of telecommunications
experience
- Experience with technical trouble shooting
- Good written and spoken English
- Candidate must have good GSM understanding.
You should also have following skills:
• Should have good knowledge on Operating System (Solaris, Unix,Linux)
• Should have good knowledge of TCP/IP
• Should have good knowledge of SS7, IN protocols, SIGTRAN/CIP-IP
• Should have good knowledge of all CAMEL Flows
• Should be comfortable at reading Protocol Analyzer Traces.
• Should have good knowledge of Intelligent Networks ( Prepaid etc)
• Should be aware of Processes and all tools used for customer support
• Ability to work effectively in cross functional teams
• Should have database knowledge
• knowledge of Shell scripting,Perl and Java will be an added advantage
Knowledge on Ericsson Charging System will be an added advantage.
  
Job: Services Engineer
Primary Location: IN-HR-Gurgaon
Schedule: Full-time
Job Posting: Nov 1, 2012, 11:58:19 AM
Unposting Date: Dec 1, 2012, 11:59:59 PM
Job Type: Standard



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