Euromonitor International hiring for freshers, Any graduate "Graduate Research Support Agent" Bangalore- May 2013
Friday, May 24, 2013
About company: With 40 years of experience in developed and emerging markets, Euromonitor International’s research methodology offers a unique combination of specialist industry knowledge and in-country research expertise.
Company: Euromonitor International
Position: Graduate Research Support Agent
Job location: Bangalore, India
Vacancies:
Note:
Job Number: ASSABANG
Event date/ Walk-In Date:
Last date: ASAP
Time:
Salary Offered: Best in Industry
Key responsibilities:
· Real time online client and order support, answering client questions on Euromonitor International’s products, services and methodology.
· Assisting with payment queries or any issues related to the online purchasing process.
· Liaising with industry research teams with questions or feedback as necessary.
· Online order processing
· Collating feedback and usability recommendations, online process improvement and bug identification.
· Monitoring our analysis systems to provide weekly reports on site use and trends.
· Contributing to an internal knowledge base of frequently asked questions. Research and purchasing related.
· Assisting the Website Editor
Required Skills:
· Excellent communication skills
· Service-oriented attitude
· Fluent written and spoken English, with additional languages an advantage
· IT literate, with good knowledge of MS software such as Word, Excel etc
· Excellent oral and written communication skills
· Tenacity and keen attention to detail
· Ability to work under pressure and prioritise workloads
· Business-related degree
· Customer service experience
· Experience of website administration an advantage
This role involves collaborating with many parts of the business; key relationships include:
· Website Editorial team
· Communications Unit
· Web Development, IT and Production
· Research and Editorial