Artech Infosystems Offcampus drive "Technical Support" for freshers any graduate,Kerala-29 September 2012
Wednesday, September 26, 2012
KBCCP Recruitment for Artech Info systems Pvt Ltd- CMM level 3 @ CALICUT |
2007/2008/2009/2010/2011/2012 Batch BE / B.Tech/B.Sc/BCA / BCM/B .Com/B.A./BBA / BBM / BBS/M.Sc/MBA |
Date : 29-09-2012 |
Venue : Govt Polytechnic College, West Hill, Calicut |
COMPANY HIRING - Artech Info systems Pvt Ltd - CMM level 3 for World's No.1 IT Company Job Role: Technical Support -IT Help desk (100% voice programmes). It is a voice program but not hiring for the BPO sector Its an internal process with MNC client and its completely based on the networking technical. Candidates will be hired as permanent employee will be on the payroll of Artech Info systems and deployed in a Big MNC - CMM Level 5 Fortune Company in Bangalore Work location: Bangalore EMPLOYMENT TYPE Candidates will be hired as permanent employee on the payroll of Artech Info systems and deployed in a Big MNC - CMM Level 5 Fortune Company in Bangalore. Minimum Contract:1 year ELIGIBILITY CRITERION * Batchelors Degree (All Streams: BE / Btech / MCA / MBA / MSc / Bsc etc) *Will consider freshers as well as experienced candidates and provide the training on networking technical * Fluency in Communications skills (both spoken and written ) /soft skills - Candidates with excellent communication are only eligible. |
Few checkpoints: . English Grammar . Fluency . Sentence construction . Thought flow on topic given . Pronunciation . Voice Clarity EVENT LOCATION AT CALICUT / KOZHIKODE on 29th Sep 2012 Venue : Govt Polytechnic College, West Hill, CalicutJOB DESCRIPTION * Providing voice and support to clients internal end users and external commercial account end users across North America, EMEA & AP. The job will require you tohandle inbound calls / email / chats regarding technical issues for end users. * Remote infrastructure support delivery * Perform problem cause analysis * Resolve routine customer problem * Ability to identify opportunity & Implement Process Improvements * Has technical experience and skills in the areas of problem determination, creativity and analysis. * Ability to meet a set of desined account agent peoductivity measurement. MANDATORY SKILLS * Understanding of operating systems, Windows 2007/ NT/XP configuration option and trouble shooting * Browser support – Internet Explorer * Strong Computer skills required * Proficient in network connectivity trouble shooting TCP/IP, Dial-up, Token Ring, Ethernet, LAN / WAN * Excellent oral / Written Communication skills * Excellent customer service orientation * Neutral accent DESIRED SKILLS - (Not mandatory): * Ability to identify bsic hardware parts and aware of basic hardware concepts * Userlevel familiarity with atleast one e-mail client – Outlook, Notes etc. * Skilled in commercially standard software application and major desktop operating systems * Awreness of bsic networking technologies and concepts * Questioning skills / Probing skills, are relevant to the issue and level of the caller ADDITIONAL INFORMATION Working in shifts is a mandate. Candidates applying and selected for a job will be expected to work in shifts – including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported. Transportation will be provided for those working in night shift. RECRUITMENT PROCESS 1. Communication Test / Group Discussion 2. Technical Interview 3. HR Interview |
| Post : Technical Support -IT Help desk (100% voice programmes) |
| Salary : |
| For more details Call KBCCP 7356016433 (9am to 6pm) on working days. |
All the candidates should bring the following to test venue:
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