Allscripts hiring for freshers B.E/B.Tech/MCA graduate "Intern- Support Consultant Associate" Pune- June 2013
Tuesday, June 4, 2013
About Company: The changes underway in health care require provider organizations to be Open. Open to change. Open to collaboration. Open to innovation. And Open to the information and insights that lead to improved outcomes.
Allscripts Open architecture connects both clinical and financial data across every setting: from the provider to the hospital to post-acute settings and even the patient's home. Our Open platform enables innovation and collaboration with other vendors, partners and our clients to improve care delivery, further engage patients and lower costs.
Company: Allscripts
Position: Intern- Support Consultant Associate
Job location: Pune, India
NO OF VACANCIES:
Note:
Job Number: 103615104
Event date/ Walk-In Date:
Last date: ASAP
Time:
Salary Offered: Best in Industry
Description:
1. Handle incoming customer calls and cases for Allscripts Sunrise Application.
2. Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
3. Troubleshooting at customer site if necessary.
4. Supplement implementation team efforts as needed.
5. Use product specific diagnostic tools and techniques to resolve customer issues.
6. Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
7. Replicate issues, document results and present issue resolution to customers.
8. Work with Product Development Teams to troubleshoot software.
2. Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
3. Troubleshooting at customer site if necessary.
4. Supplement implementation team efforts as needed.
5. Use product specific diagnostic tools and techniques to resolve customer issues.
6. Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
7. Replicate issues, document results and present issue resolution to customers.
8. Work with Product Development Teams to troubleshoot software.
Mode of Apply: Online
Venue/POSTAL ADDRESS: