Job Title: Customer Support Executive – Contact Centre – Full Time 

Job Description:

·         Acquire knowledge on HSBC products and procedures
·         Efficiently handle inbound and outbound calls to resolve overseas customer queries


Skills Required

·         Excellent English communication skills
·         Ability to interpret and handle complex numerical data
·         Excellent interpersonal and negotiating skills
·         Good keyboard skills
·         Flexibility to work in shifts


Academic Qualifications: Graduation/12th pass certificate 

Years of Experience: 5 years of experience. Freshers are welcome to apply. BPO experience can be added advantage 

Type of Experience: Freshers are welcome to apply. BPO experience can be added advantage 

Type of Opening: Full Time 

Location: Bangalore, India 

Global Service Delivery in India is represented by HSBC Electronic Data Processing (India) Limited (HDPI). It comprises 9 Group Service Centres located at Hyderabad, Bangalore, Kolkata, Vizag, Mumbai, Chennai and Gurgaon (NCR). The first Group Service Centre was established in Hyderabad in 2000.



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