VMware hiring "Communication Specialist"for freshers BBA/B.Com/B.A/Other graduates, Bangalore-October 2012
Friday, October 26, 2012
Communication Specialist Job
Date: Oct 25, 2012
Location: Bangalore, IN
| Posting Title | Communication Specialist |
| About Us | VMware is the leader in virtualization and cloud i nfrastructure solutions that enable our more than 400,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to imagine, define and deliver the future of IT through cloud computing. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group of people inspired by the opportunity to actively learn and contribute something back to the broader community. Connect with us at www.vmware.com/careers. |
| Why work for our Division | Finance is a global organization that’s dedicated to the short- and long-term growth and success of VMware – and to using analytical tools and collaboration to build connections internally and externally. It’s a fast-paced environment, with lots to learn. We’re looking for people with strong critical thinking skills, who want to work collaboratively, serve our customers and make good choices. Uncompromising ethics and integrity are hallmarks of our organization. We’re a diverse group, covering the areas of corporate finance, FP&A, pricing, mergers and acquisition integration, revenue, investor relations, treasury, license compliance , tax, internal audit and the many corporate accounting functions. Come, join our team of motivated professionals, and grow with VMware. |
| Job Description | Job Description: As a part of the VMware License Compliance Team, the Communication Specialist will focus primarily on drafting and mailing letters to Enterprise License Agreement (ELA) customers as part of the ELA expiration process. This requires a self-starter who is results oriented and focused on delivering high quality work. Excellent English written grammar, acute attention to detail, exceptional problem solving ability and flexibility are required. Key Responsibilities: Locate contracts within our contract repository for all ELAs that are expiring and therefore require a customer notification Review contracts in detail to confirm expiration dates, reporting requirements, type of contracts, and end user customer Prepare courtesy notices for customers with expiring ELAs with acute attention to quality Use tools such as a review checklist to ensure that letters are prepared accurately Identify and research customer contacts using web resources such as Hoovers, Discover Org etc. Prepare and maintain customer profiles in SharePoint Notify account managers via e-mail of customer’s requirement to submit a report. Prepare and send internal e-mails to account managers as well as external e-mails to customers, utilizing e-mail templates Prepare mailing labels and notification letter packages to be sent to customers via FedEx Communicate daily with Compliance Manager of the ELA expiration process to understand deliverables and expectations via phone, web meetings, or emails Organize and maintain Excel trackers with large volumes of data Maintain metrics, dashboards and reports, including quarterly bookings and revenue summaries for the group Compose and maintain playbook with updated processes Ad hoc projects as necessary Qualifications: Bachelors in Business Administration, English, or Accounting preferred (other majors OK with requisite experience) Demonstrated mastery in written English grammar and formatting for business letters required Exceptional written and verbal communication skills required. Technical writing experience is a plus Editing and proofreading skills are essential to the success of the position Proficiency using Word (including mail merge capabilities and business letter formatting), Excel, and SharePoint required. Knowledge of corporate structure to be able to identify appropriate customer name and address contacts is required Software contract review and analysis experience is a plus Exceptional organizational and time management skills Strong analytical and problem solving skills required Experience performing basic commercial contract analysis is preferred Ability to work in a dynamic fast paced, matrix managed environment |
| Location | Bangalore, IN |
| Requisition Number | 36469BR |
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