Tech Mahindra Walkins For Freshers & Experienced On 15th, 16th, 17th & 18th - October 2012 - BE, B.Tech, MCA, MCM, BCA and B.Sc
Sunday, October 14, 2012
| Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services). Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting). With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America. Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators. Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified. |
| Designation | Tech Support /sr. Tech Support - International Telecom Voice Process |
| Job Description | JD & Skill Set: - BE, B. Tech (Computers & E&TC will be preferred), MCA, MCM, BCA and BSc (Other graduates with relevant experience / knowledge can also apply) - 0-2 years of experience in Networking projects / Technical Support - CCNA trained/ CCNA certified will be an added advantage - Role is providing technical support L 1.5 / 2 Technical Troubleshooting for telecom customers - Work Location is Tech Mahindra, Hinjewadi, Phase 3, Pune Skill Set: - Excellent communication skills in English - both spoken and written & good presentation skills - Good knowledge of Telecom Infrastructure Technologies LAN / WAN / Routers / Switches / Hubs / Networks etc. - Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets - Able to fix WAN troubles either by remote diagnostics or by involving relevant technical/non-technical teams - Should be comfortable in taking inbound calls / making outbound calls. Calls may be required to interact with End customers/Technicians/Other teams - Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory holidays), based on business needs - Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required - Ability to work effectively in a team environment and collaboratively with other departments - Ability to review and analyze customer needs and provide appropriate client options/solutions - Ability to manage a demanding workload Mandatory: - Should be open to working in shifts (including night shifts) & 24*7 working environment. Walk In Dates: 15th, 16th, 17th & 18th - Oct 12 Time: 12:00am 4:00pm Venue: Tech Mahindra, West Wing, Training Block, Basement Area (-1 Floor), RMG Room Phase 3, Hinjewadi Pune Contact Person: Elizabeth Kumar +91-20- 42250000 | Extn: 256713 Email Id: es0034386@techmahindra.com Candidates are required to carry their CV along with a Photo Id Proof |
| Desired Profile | Please refer to the Job description above |
| Experience | 0 - 2 Years |
| Industry Type | IT Software, Software Services |
| Role | Technical Support Manager |
| Functional Area | IT Hardware, Technical Support, Telecom Engineering |
| Education | UG - Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, BCA - Computers PG - Any PG Course - Any Specialization, Post Graduation Not Required |
| Location | Pune |
| Keywords | Networking, Technical Support, tech support, LAN, WAN, Routers, Switches, Hubs, Networks |
| Contact | HR Tech Mahindra Ltd |
| Website | https://www.techmahindra.com |
| Job Posted | 12 Oct |
| Reference | naukri/ techsupport |
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