Showing posts with label Software support. Show all posts
Showing posts with label Software support. Show all posts
http://yourdailyjobs.blogspot.in/


About Company: When Mathew Hamilton Gault received a charter for The SunInsurance Company of Montreal in 1865, few could have foreseen that the fledgling company would grow to become a leading international financial services organization.What a difference a century and a half makes.Today, we’re a homegrown success story. Through our operations, subsidiaries and joint ventures, we are proud to serve millions of people in Canada, the United States, the United Kingdom, Hong Kong, the Philippines, China, Indonesia, India, Japan and Bermuda.

Company: 
Sun Life Financial

Position: Analyst - Application Support-IT

Job location: 
GurgaonIndia

NO OF VACANCIES:    

Note:
 

Job Number:   00752

Event date/ Walk-In Date: 

Last date:  ASAP

Time:

Salary Offered: Best in Industry

Experience required: Fresher

Eligibility:   
Any Degree/Diploma graduates

Key activities include:
  • Manage and respond to the day to day Changepoint inquiries, requests and production problems
  • Maintain updates to operations documentation
  • Run, analyse, action and communicate key Changepoint governance and compliance reports
  • Run, analyse, action and communicate key Portfolio Management reports
  • Execute  regression test model for testing of application fixes/patches and all business owned functions
  • Create simple test plans and execute
  • Maintain  updates to documentation on the Changepoint Self Help intranet site (on the Source)
  • Assist in the configuration, testing and rollout of new versions / new features
  • Assist in business analysis, reporting, testing, communication, and training support for key deliverables within the team

Knowledge/Skills/Experience/Competencies:

·         Demonstrated analysis and problem solving skills.
·         Working knowledge of testing techniques, tools and methodologies is required.
·         Intermediate level experience with MS Excel and Notes is required. 
·         Strong oral and written communication skills.
·         Exposure or working knowledge of business analysis techniques, tools and methodologies is preferred.
  • Consulting, facilitation, organizational and planning skills is preferred.
·         Exposure to or working knowledge of project techniques, tools and methodologies is desired.
·         Demonstrated ability to work effectively with technical, business and project management people  
·         Demonstrated ability to build rapport with colleagues and clients and achieve outcomes through influence
·         Demonstrated technical aptitude

 Mode of Apply: Online

Venue/POSTAL ADDRESS: 

Apply

http://yourdailyjobs.blogspot.in/

About company:  Amazon.com,inc is an American mulitnational electronic commerce company with headquarters in seattle, Washington,united states. It is the world's largest online retailer. the company also produces consumer electronics-notably the Amazon Kindle e-book reader-and is a major provider of cloud computing services. amazon has separate retail websites for the following countries: United states, Canada, United Kingdom, France, Germany, with international shipping to certain other countries for some its products. It is also expected to launch its websites in Poland, Netherlands, anD Sweden.

Company: Amazon

Position: 
Support Engineer


Job location: 
Chennai, India

Vacancies:

Note:

Job Number: 
211995

Event date/ Walk-In Date:


Last date: 
ASAP

Time:

Salary Offered:
Best in Industry

Experience required:
 Freshers

Eligibility: 
B.E/B.Tech/M.E/M.Tech/MCA graduates

Basic Qualifications:
This job requires you to constantly hit the ground running and your ability to learn quickly and
work on disparate and overlapping tasks will define your success. Some of the key job functions of
the support engineer are:
  • Provide engineering support of our incoming tickets, including extensive troubleshooting and
  • debugging, with responsibilities covering multiple product lines.
  • Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies,
  • and Java based projects.
  • Read and understand complex application code and make code fixes to resolve support issues
  • Software deployment support in staging and production environments.
  • Develop tools to aid operations and maintenance.
  • System and Support status reporting.
  • Ownership of one or more Digital products or components.
  • Customer notification and workflow co-ordination and follow-up to maintain service level
  • agreements.
Preferred Qualifications:
This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support
 engineer are:
  • Provide engineering support of our incoming tickets, including extensive troubleshooting and
  • debugging, with responsibilities covering multiple product lines.
  • Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies,
  • and Java based projects.
  • Read and understand complex application code and make code fixes to resolve support issues
  • Software deployment support in staging and production environments.
  • Develop tools to aid operations and maintenance.
  • System and Support status reporting.
  • Ownership of one or more Digital products or components.
  • Customer notification and workflow co-ordination and follow-up to maintain service level
  • agreements.


Contact Name:

Mode of Apply: Online

Venue/POSTAL ADDRESS:

Company URL: 
http://www.amazon.com/


Apply


Job Description 

Product Support Engineer-149027

Description

 Requisition Number : 149027
Title : Product Support Engineer
Location : Hyderabad

Major Responsibilities:
This is an opportunity for an individual to become a member of the Teradata Global Support team in providing specialized support to the Teradata database. The candidate will work remotely with a team of engineers devoted to providing World Class service in support of Teradata customers globally and occasionally, when required, directly at the customer location.
The Product Support Engineer is responsible for providing deep level technical support to Teradata Field Engineers, Call Center Agents, and Customers who are diagnosing, troubleshooting, and debugging complex database software problems. Employees will learn all areas of the database software including general configuration, implementation, administration, performance (both at the system and individual SQL query level), dump analysis, filesystem recovery, and problem recreation using in-house test systems. Specialization is encouraged, and Teradata Certification is available in a number of areas.  Teradata Global support is a 24x7 operation and may require working non-standard shifts and on-call rotation. 
Key Areas of Responsibility:
 
1)      Conduct problem triage, trouble shooting and problem analysis on complex incidents that are escalated to GSC. Gather data and prepare templates as required for data analysis.  Assist senior analyst in completing analysis.
2)      Knowledge Management and related activities.  Validate Knowledge content for accuracy, relevancy, and currency.  Create and maintain Technical Alerts and other related technical artifacts.  Create Defect tracking tickets.  Lead and/or participate on teams focused on creating technical bulletins, procedures and support processes (Change Templates, FRO bulletins, Service bulletins, Support tools. 
3)      Interface into other organizations (internal and external).  Ability to maneuver cross-organizationally and demonstrate a high-level of professionalism.  Ability to deliver succinct and concise presentations
Position Requirements:
·         Strong written/verbal communication skills
·         Excellent interpersonal skills
·         Eagerness/aptitude for learning things quickly
·         Strong troubleshooting/problem-solving skills
·         Attention to detail with the ability to multitask
·         Work both independently and as part of a team
·         Work various shifts (i.e. after-hours, weekends, and holidays) as needed
·         Provide 7x24 rotating on-call support
 
 
 

 

Qualifications

 Basic:
·         Bachelor of Science degree or other technical discipline
·         Understanding of logical/physical database concepts
·         Cultural awareness
 
Preferred:
·         Practical Database experience
·         Experience with SQL and query tuning
·         Experience in analyzing performance issues on LINUX/UNIX
·         Experience in Application development
 

Job

 : Engineering

Schedule

 : Full-time

Primary Location

 : Asia Pacific/Japan-IN-Andhra Pradesh-Hyderabad

Organization

 : Eng Global Cus Support Team

 

Apply
MARG INFOTECH Private Limited requires:
  • Software Support Executives: Should have knowledge of SQL, VB, .NET, MCSE & Installation. Trouble shooting of Software

Apply immediately at: hrd@marginfotech.com

or

205, Bhagwati Building,
Commercial Complex, Wazirpur
Delhi - 52

Ph: 47095461